FAQ
R◉B◉T
est. 2023 REMOTE. OPERATING. BEINGS. OF. TYRANNY.
Most frequent questions and answers
Some products come with an embedded QR code that gives you a digital story card that is downloadable pertaining to that particular product’s theme. Digital story cards can be purchased separately on our collections page.
Returns and exchanges are not supported if you have ordered the wrong size, color, or simply changed your mind. However, in case of a damaged product or a manufacturing error, we offer a free replacement or a refund if you contact us within 30 days of product delivery.
Please get in touch with our team and provide a clear photo showing the issue.
The production time for an order depends on various factors, including the time of year, product availability, and order size. In general, most orders are shipped within 2-7 business days after the order is submitted.
However, it’s important to note that the fulfillment timeframe may vary for each order.
The standard (flat rate) shipping option is available for all sales channels. Priority shipping is only available on certain selected products. Shipping rates will vary depending on product type and delivery destination.
